Injury cases
Harmed in a nursing home
A fall nobody can explain. A bedsore that wasn't treated. A parent who stopped eating and no one called. Something happened, and the chart usually says what.
We take falls, bedsores, dehydration and weight loss, medication errors, wandering and elopement, and abuse by staff or other residents, in nursing homes, assisted living and rehab centers. Often the family is still caring for the person, or grieving them, so we keep meetings short and come to you.
We get the full chart, the care plan and the staffing records, and have a nurse or doctor read them. Then we tell you plainly what we found.
Cases we take
Falls and broken hips
Bedsores and infections
Dehydration and weight loss
Medication errors
Abuse by staff or residents

Start here
If you think something is wrong
- 01
Write down what you saw
Dates, injuries, who you spoke to and what they said. A notebook is enough.
- 02
Take photos
Of injuries and of the room, if you can do it without upsetting anyone.
- 03
Ask for the chart
You may have a right to it as family or as the person's representative. We can ask for you.
- 04
Think about safety first
If your parent is in danger now, call the facility's administrator and the state's complaint line today.
Questions
Nursing home abuse: questions we hear
Will my parent be treated worse if we bring a claim?
Retaliation is against the rules, and we watch for it. Many families also move their parent first, and we can help think that through.
My parent has died. Is it too late?
Not necessarily. A family member or the estate may be able to bring a claim, but deadlines apply, so call soon.
The home says the fall couldn't be prevented. Is that true?
Sometimes. The chart, the care plan and the staffing records show whether the home did what it said it would.